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Family and Youth Services Bureau skip to primary page contentAssociate Commissioner Karen Morison

Runaway and Homeless Youth Management Information System: Frequently Asked Questions

Q: How to install NEORHYMIS v2.0 in a network configuration?

A: If you need assistance with the below installation directions, please contact the RHYMIS Hotline, Technical Assistance number, 888-749-6474, options 1 (hours of operation - M-F, 8 AM - 5 PM, EST).

1. Install NEORHYMIS v2.0 on the NEW Client Workstation

NOTE: Do not install on workstation on which the program is already installed.

Close any desktop applications that may be open (for example, Word, Excel)

Insert “NEORHYMIS v2.0" CD-ROM in the appropriate drive

Windows should detect the CD-ROM and automatically run the installation program. If your computer's automatic detection feature is turned off, open the Run Dialog. Click the Start button, then click Run. Type the following in the Run dialog text box:

D:\setup (where D: identifies your computer system's CD-ROM drive.)

  • Click <Next> at "Welcome" window
  • Click <Next> at "Choose Destination Location" window
  • Click <Next> at "Select Program Folder" window
    Screen displays "decompressing files" and creating the NEORHYMIS v2.0 icons
  • DO NOT select Yes "launch the program file."
  • Click Finish and remove CD-ROM.

2. On the Server Drive:

  • Create a folder titled nr_v2.0
  • Move the populated "neo_rhy.mdb" (from the local installed version) into the nr_v2.0 folder on the server

3. On each Client Workstation - OPEN DataBase Connectivity (ODBC)

Change the ODBC setup from the client workstation to select the database in the nr_v2.0 folder on the server drive, as follows:

  • Open Control Panel
    - Open Administration Tools–
    - Open Data Sources ODBC
  • "ODBC Data Source Administrator"
    - Click the System DSN tab
    - Double click on nr_v2.0
  • "ODBC Microsoft Access Setup"
    - Click Select
  • "Select Database"
    - Change from "C:" drive and select server drive
    - Scroll down the list of folders and select the nr_v2.0 folder
    - Select the neo_rhy.mdb" (listed in window on left).
    - Click OK at each window to return and close Control Panel.

Q: I cannot remember my ID and password. How do I login?

A: The ID and password are listed in the "Secure" and "Staff" tables of the NEORHYMIS database (neo_rhy.mdb). This MS-Access database is password protected for security purposes. Please contact the RHYMIS hotline (888-749-6474) (email rhymis_help@csc.com) staff to obtain the password. Additional security has been built into the database to prevent unauthorized users from accessing the youth data contained therein. The hotline staff will assist with the steps to open Staff and Secure tables in database to find the ID that is assigned to the staff and the Password associated with the ID.

Q: Is it necessary to enter the staff information contained in the staff profile screen?

A: The staff information entered into the database is not included in the data submission sent to FYSB. The decision to enter staff information into NEORHYMIS is solely up to your agency. FYSB does not require that staff information be entered into the program.

Q: When is the Federal Transfer submission due?

A: The Federal Transfer data submission is due biannually, as follows:

October through March data is due not later than April 15
April through September data is due not later than October 15

Q: How do I create a Federal Transfer file?

A: Create Federal Transfer (Main Menu--File--Utilities--Create Federal Transfer)

Email - click "Create Transfer"
The Information message is displayed that gives the name of the Federal Transfer file, the location where the Federal Transfer is filed, and the email address to which the Federal Transfer is to be sent as an attachment. Please note this information to attach the Federal Transfer file to an email message that you send to: rhymis_transfer@csc.com.

Diskette - click "Create Transfer"
Insert diskette in Floppy drive "A" and Click "Yes" to "Confirmation" message
Click "OK" at the DynaZip request to begin creating the Federal Transfer file

Information message: Please remove diskette from floppy drive "A" and mail Federal Transfer to: Computer Sciences Corporation, Attention: RHYMIS Processing Center, 15245 Shady Grove Road, Rockville, MD 20850.

Q: Where and how do I submit my Federal Transfer?

A: The Federal Transfer submission may be sent electronically as an attachment to an email message. The NEORHYMIS agency ID (listed on the login screen) and the sender's name and phone number should be included in the message. The email address is: rhymis_transfer@csc.com.

Q: For the question "How does the youth describe himself/herself using these census categories?" Could you add a response option for "Other Race" under the "Race" category so that we can record information on youth of mixed race, particularly nonwhite Hispanic youth?

A: FYSB understands that grantees serve youth of racial backgrounds that may be difficult to categorize. The response options for this question were the only options approved by the U.S. Office of Management and Budget (OMB). FYSB therefore is not able to revise them. Grantees, however, may select as many response options as needed to reflect the racial background of youth of mixed race.

RHYMIS Technical Assistance:

Hotline - 888-749-6474, option #1
Helpdesk - rhymis_help@csc.com